ISO 9001 certification is the gold standard for quality management systems (QMS) worldwide.
Developed by the International Organization for Standardization (ISO), this certification outlines criteria for a QMS that focuses on meeting customer requirements, enhancing customer satisfaction, and continually improving business processes.
It applies to any organization, regardless of size or industry, aiming to systematize and continually improve its operational processes.
Central to achieving ISO 9001 certification are seven core principles of QMS: customer focus, leadership, engagement of people, process approach, improvement, evidence-based decision making, and relationship management.
The ISO 9001 certification process involves an independent audit performed by accredited certification bodies to verify that an organization's QMS meets the ISO 9001:2015 standards.
Achieving ISO 9001 certification demonstrates a company's dedication to quality, efficiency, and customer satisfaction, aligning with best practices in operational excellence.